Agent Money Transfer & Agent Verification Error List
For Agent Money Transfer error code, you can refer to the Disbursement Error List. This error list is related to the Agent’s Verification services.
| Error Code | Meaning | Expectation |
|---|---|---|
| 400 | Invalid user ID | Recheck the userID in URL params |
| 401 | Invalid token | 1. Header Request-ID must be filled1. Missing user_type1. IP must be whitelisted |
| 403 | Forbidden | Missing user_type |
| 404 | Endpoint not found | Recheck API URL |
| 500 | Internal server error | Reach out to FLIP KYC team |
| 503 | Internal server error | Reach out to FLIP KYC team |
| 1001 | Attribute payload is empty | Fill the attribute payload |
| 1002 | Param attribute is invalid | Ensure attribute’s validation |
| 2001 | Param attribute characters is invalid | Ensure attribute’s validation |
| 2002 | Param attribute is duplicate | Use different identity number |
| 2003 | Param attribute contains non-sterile characters | Ensure attribute’s validation |
| 2004 | Param attribute contains non-alphanumeric characters | Ensure attribute’s validation |
| 1011 | Agent ID is not found | Agent ID not registered yet |
| 4001 | Invalid input parameter | Ensure attribute’s validation |
| 4002 | Invalid user type | Ensure attribute’s validation |
| 4003 | Invalid user ID | Recheck the userID in URL params |
| 4004 | Invalid identity type | Ensure attribute’s validation |
| 4006 | Rejected reason is not match | Reheck rejected_reason_code. It should match with the API Repair type. |
| 4007 | Image file size is too large | Image size should be less than 2MB |
| 4008 | Image is not valid | Please ensure image validations |
| 4009 | Failed reading image data | Ensure uploaded image is not corrupted |
| 4010 | Invalid agent status | Depends on which API this error displayed: 1.KYC Submission : Ensure agent’s KYC status is 19 ( UPLOAD_IDENTITY_SELFIE_SUCCESS)2. Upload Supporting Documents : Ensure agent’s KYC status is 50 ( REJECTED) or 15 (UPLOAD_IDENTITY_SELFIE_FAILED) |
| 4011 | Maximum retry has been achieved | Upload supporting documents |
| 4012 | Identity number has been used/registered | Use different identity number |
| 4013 | Invalid document type | Ensure attribute’s validation |
| 4014 | Image not similar | Reach out to FLIP KYC team |
| 4015 | Cannot create/update agent data | Reach out to FLIP KYC team |